General

How do I order?
1. You can download our app through this links. Playstore: https://hello.shopsuki.ph/Android App store: https://hello.shopsuki.ph/iOS 2. Click ...
Thu, Feb 10, 2022 at 6:06 PM
What is the minimum spend?
Good news! There is no minimum amount required to place an order! If your order is more than P5,000 you can avail free delivery. Please note that there...
Thu, Nov 25, 2021 at 8:32 PM
There is an item missing from my order!
Sorry to hear this Suki :(  We always try our best to ensure that all of the items you have ordered are complete, from picking through final checking, e...
Thu, Nov 25, 2021 at 8:41 PM
How can I track my order?
If you would like to confirm your delivery date or pick-up time, you may check your confirmation email:  or log into your account: If you have pla...
Fri, Nov 26, 2021 at 12:52 PM
I received an item that is not included in my order!
We always try our best to ensure that all of the items you have ordered are complete, from picking through final checking, encoding, and packing. Although t...
Thu, Nov 25, 2021 at 8:53 PM
Can I request a surprise order for someone?
Absolutely! We love sharing the love! You may also request special gift wrapping or packaging for your order. Please note that this may incur a small a...
Thu, Nov 25, 2021 at 8:59 PM
How can I ensure the freshness of my fruits, vegetables, meat, frozen, chilled or other perishable items?
Our fresh products are handpicked and repacked to ensure freshness. Our pickers are specially trained in quality control for our fresh goods. The p...
Thu, Nov 25, 2021 at 9:05 PM
Can I use my Bonus card or other KCC loyalty cards?
Unfortunately, this is not possible on our site as we are only working in partnership with KCC.  However, you may join our own Suki Perks program where ...
Thu, Nov 25, 2021 at 9:09 PM
I can't find a product on the website.
Sorry to hear this Suki! We have over 20,000 items on our site and continue to add new items each week. We are always looking to expand our assortment to in...
Thu, Nov 25, 2021 at 9:13 PM
Where can I find the details of my order?
If you have created an account on our site, you may check the details by logging in. You can tap 'My account' in the upper right corner of your sc...
Thu, Nov 25, 2021 at 9:18 PM