Online Payment

How does online payment work?
Regarding online payments, suki, our procedure is slightly different. We must first finalize your order, there may be certain items in your order that are...
Tue, Nov 23, 2021 at 3:54 PM
How would I know if my online payment has been successful?
You will receive an email confirmation from our payment provider (eGHL) from the email address noreply@e-ghl.com when your transaction is successful.
Tue, Nov 23, 2021 at 3:42 PM
What are the common causes of failed online payment transactions?
Possible problems related to the card 1. The card is not suitable for making online payments. 2. The use of the card online has been prohibited by the acc...
Tue, Nov 23, 2021 at 3:54 PM
How long does it take to process if I pay online?
We'll email you the payment link when we've processed your order (after amendments have been made). Please give 6-12 working operational hours bef...
Mon, Nov 29, 2021 at 10:27 AM
Are there any additional charges if I pay online?
No, there are no additional charges.
Tue, Nov 23, 2021 at 3:56 PM
What card type can be used for online payment?
Credit Cards, Debit Cards or Net Banking (Visa or Mastercard) For other card types, please opt for swipe on delivery.  
Tue, Nov 23, 2021 at 4:24 PM
I live abroad or have a foreign bank card, can I still use this?
Yes absolutely! We accept all Visa and Mastercards, there are no additional fees for foreign cards. 
Tue, Nov 23, 2021 at 4:25 PM
If I don't have an email, can I still process an online payment?
For security reasons, payment links will only be sent via email through our trusted payment provider eGHL. Only click the Shop Suki payment link from the em...
Tue, Nov 23, 2021 at 4:26 PM
How do I know if online payment is secure?
eGHL, our trusted 3rd party payment gateway is PCI DSS Level 1 Certified. Payment Card Industry Data Security Standard (PCI DSS) is a set of data protec...
Tue, Nov 23, 2021 at 4:27 PM
What information do I need to make payment?
Just prepare the Visa/Mastercard you want to use together with your phone for the OTP.
Tue, Nov 23, 2021 at 4:28 PM